Salesforce Support Services
Salesforce Managed Services
Your success is important to us. Whether the Salesforce Managed Services you need is on-demand, ongoing, or long-term, Access Global Group will help you to reach your goals faster. Our expert Salesforce Summit Partners will help guide you to your desired business outcomes with personalized assessments, proactive planning and effective deployments.
Why Us
Our team of certified experts know Salesforce inside and out, giving your team access to superior support and solutions when they need it most.
What We Offer
A simple and cost-effective way to support your business in whatever goals you hope to achieve with Salesforce. Effectively manage and maximize your Salesforce instance with customizable support options that align with your short to long-term business needs. Whether you’re looking to supplement a project already in flight, determine if Salesforce is the right platform for you, build out a completely new instance, integrate your Salesforce environment with other systems, or help with other Salesforce requirements and recommendations, Access Global Group will be there every step of the way to get you where you need to be.
Awarded, Trusted & Proven to deliver salesforce managed services for organizations of all shapes & sizes
What You’ll Get
Follow along with us as we reimagine what’s possible for our clients. Examples of how we establish trust and navigate business challenges — together.
⦾ Planning
⦾ Optimization
⦾ System Updates
⦾ Post Go-Live & Live Support
⦾ Implementation Support
⦾ Support Ad-Hoc
⦾ Lightning Migration
⦾ Customizations
⦾ Data Clean-Up
⦾ In-Flight Project Support
⦾ Documentation Support
⦾ AppExchange Installation
⦾ Testing & Go-Live
⦾ Subject Matter Expert Support
⦾ Legacy System Integrations
⦾ Existing Team Support
⦾ Process Automations
⦾ Quarterly Reviews
⦾ Ongoing Support
⦾ Admin Support
⦾ Developer Support
⦾ Architect Support
Salesforce Products We Work With
Whether the product support you need is on-demand, ongoing, or long-term, we can provide you with the assistance that best suits your business model and specific needs.
CRM Analytics (Tableau)
Marketing Cloud
Sales Cloud
Data Cloud
Heroku
Salesforce CPQ
Custom Cloud
Einstein AI
Field Service
Mulesoft
Revenue Cloud
Service Cloud
Commerce Cloud
Custom Components
Experience Cloud
Financial Service Cloud
Salesforce CTI
Lightning
Pardot
High Velocity Sales
What’s Included with Our Managed Services
SALESFORCE MANAGED SERVICES
Base Plan
Level admin level support for incident management, maintenance, enhancements, optimizations, and release management.
SERVICE ROLES
Dedicated Admin Support
SERVICE OPTIONS
Quarter-Time | Half-Time | Full-Time
SALESFORCE MANAGED SERVICES
Premium Plan
Premier support for all consultative needs that includes a dedicated CSM to support your company, resolve issues and create a scalable environment for your team.
SERVICE ROLES
Dedicated CSM | Developer | Industry Expert | Integration Architect | Solution Architect | Marketing Cloud Architect | Mulesoft Architect | Pardot Architect
SERVICE OPTIONS
Quarter-Time | Half-Time | Full-Time
Digital Transformation Powered by Dedication & Expertise.
For the last 15 years we’ve been creating customized Salesforce Solutions for clients of all industries and sizes. With a perfect 5-Star rating on both Salesforce AppExchange and G2 User Reviews, Access Global Group is the right choice for your organization’s Salesforce transformation.