The Salesforce Story: The World’s #1 CRM Jenna Trott 5 min read | OCTOBER 22, 2022 In the past, we’ve talked a lot about what makes Salesforce great from a statistical perspective. From their plans to create 9.3 million new jobs and 1.6 trillion dollars in new...
What Are Managed Services for Salesforce? Jenna Trott 5 min read | OCTOBER 20, 2022 “Managed Services” is more than just a buzzword, it’s a simple and cost-effective way to support your business in whatever your goals are with Salesforce. Effectively manage and...
Death by Data: How much data is too much? Jenna Trott 5 min read | OCTOBER 14, 2022 Spooky season is here, that means getting frightened by ghosts, goblins and things that go bump in the night. But in reality, there’s really not much that’s scarier than a system...
How to Profit from Your Contact Center Jenna Trott 5 min read | OCTOBER 12, 2022 If you work within the banking industry, it’s likely that you can attest to the challenges meeting customer expectations in an ever-changing marketplace. Particularly for call center...
5 Ways to Modernize the Agent and Broker Experience Jenna Trott 5 min read | OCTOBER 07, 2022 Experts have been tracking industry trends since the onset of the pandemic and what they’ve found are signs pointing to digital adaptation becoming a necessity. In fact, 50%...
