Access Global Group Summit Consulting Blog

Government agencies are feeling the pressure to modernize operations, improve citizen services, and keep up with evolving regulations. However, the adoption of government tech solutions has been slow, hindered by fragmented systems, outdated infrastructure, complex compliance requirements, security concerns, and tight budgets. Since 2017, Salesforce has secured over 1,400 government contracts

Since joining in March 2021, Mohit Kumar has played a key role in enhancing AGG’s Salesforce solutions. As a Lead Salesforce Developer, he has been instrumental in creating products like Access QuickBooks and Access Docs—solutions that simplify operations for various clients. Driven by a passion for learning and technical excellence, Mohit’s work reflects AGG’s commitment to innovation and client success.

For years, managing money has been as quick as a tap on a screen. Customers check balances while waiting in line for coffee, transfer funds between meetings, and apply for loans from their couches. But while digital banking has become second nature, banks are still catching up with how they engage customers. The decrease in physical branch visits and the increase in mobile banking presents banks with an interesting challenge.

In today’s fast-paced, technology-driven world, time is more precious than ever. Insurance customers, like consumers across all industries, expect intuitive technology, immediate answers, and seamless interactions. The days of long wait times, fragmented systems, and disjointed customer experiences are over. With the rise of AI, data-driven tools, and rapid market evolution, insurers must adopt customer-centric strategies to stay competitive and future

Working within the public sector can often feel like a delicate balancing act atop a highwire–especially when it comes to the intricacies of digital transformation. These organizations are met with unique pressures not faced by private sector organizations: they must provide high-quality services to residents while operating within tight budget constraints, navigate isolated systems, and adhere to strict compliance requirements. The MassHealth team found themselves

Salesforce continues to dominate as one of the most sought-after skill sets globally, with over 72,000 employees worldwide and millions more throughout the Salesforce ecosystem. Serving as the engine of innovation, AI is projected to drive Salesforce to record-breaking heights in the coming years. An IDC research report reveals that job growth is at an all-time high with the projection that over 11.6 million will be created during the 2022-2028 period

The snow is falling, bells are jingling, and Astro is making his list and checking it twice. But while most are dreaming of sugarplums and perfectly wrapped presents, some Salesforce professionals are still haunted by the ghosts of implementations past. This holiday season, we’re sharing cautionary tales from the naughty list – because sometimes the best gift you can give yourself is learning from others’ mistakes. Grab your hot cocoa and settle in as

The final weeks between December and January often leave businesses stuck in slow motion. The office treats are gone, the gift exchanges are over, and now we’re all just watching the calendar wind down. Emails pile up unanswered, meetings get rescheduled endlessly, and most calls land in voicemail purgatory. But who says productivity has to wait for January? Instead of coasting through these final days of 2024

For decades, government agencies have taken careful steps toward modernization, primarily focusing on optimizing existing processes – digitizing paper forms, moving services online, and streamlining workflows. While these incremental improvements have yielded benefits, they represent digital optimization rather than true transformation. It’s like upgrading from a flip phone to a smartphone but only using it to make calls

We’ve all heard the saying “prevention is better than cure.” But for the world of insurance, they’re still largely operating in reaction mode when it comes to client retention. While the insurance industry has gradually evolved with the adoption of customer relationship management (CRM) tools, data analytics, and AI-driven insights, many companies are still playing catch-up in terms of leveraging these technologies effectively to anticipate and prevent churn before it happens.

In the heart of Grapevine, Texas, a powerful story of community transformation has been unfolding for over three decades. What began in 1987 as a grassroots

In a world where hunger continues to cast a long shadow over millions of lives, Kids Against Hunger emerges as a powerful force of hope and compassion.

Feeling like your motivation isn’t ring-ting-tingling as it should? The holiday season is in full swing—a festive period that comes with family gatherings, celebrations

No one plans for life’s surprises–whether it’s a sudden injury or a loved one falling ill. But when these unexpected moments happen, the last thing anyone wants

As a certified Azure cloud partner, Access Global Group is deeply committed to empowering our clients through tailored, innovative cloud solutions.