Access Global Group Summit Consulting Blog
The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.
Featured Summit Blog Posts

Tech Built for Trust: How DC Optimized Public Sector Operations with Salesforce Service Events
The District of Columbia transformed its IT operations by partnering with Access Global Group to implement a custom Salesforce Service Events module, creating a centralized, proactive system for tracking and managing technology infrastructure across government departments.
Tech Built for Trust: How DC Optimized Public Sector Operations with Salesforce Service Events
The District of Columbia transformed its IT operations by partnering with Access Global Group to implement a custom Salesforce Service Events module, creating a centralized, proactive system for tracking and managing technology infrastructure across government departments.
The Single Secret to Agentforce Success
Salesforce Agentforce represents a revolutionary leap in business automation, empowering autonomous agents to navigate complex tasks across sales, service, and marketing with precision and intelligence. However, the effectiveness of Agentforce hinges on the quality of its
How Salesforce Consultants Fill Gaps in the Insurance Industry.
In today’s fast-paced, technology-driven world, time is more precious than ever. Insurance customers, like consumers across all industries, expect intuitive technology, immediate answers, and seamless interactions. The days of long wait times, fragmented systems…
Connecting Care: How Salesforce Transformed Massachusetts Health
Through their partnership with Access Global Group to revamp their case management system using Salesforce solutions, Massachusetts Health has emerged as a trailblazer in digital care, seamlessly connecting individuals and families to the services they rely on.
All Summit Blog Posts
Access Global Group Sustainability Annual Report
At Access Global Group, we are committed to sustainability in every aspect of our operations. As a global leader in technology, specializing in remote work-from-home solutions…
Access Global Group Sustainability Focused Thought Leadership Published
At Access Global Group, we embody a commitment to sustainable operations that extend far beyond the present moment. With a profound understanding of our responsibility…
Access Global Group Cares: Empowering Communities Through Volunteerism
In a world where challenges abound and communities face myriad struggles, the importance of giving back cannot be overstated. At Access Global Group (AGG), we recognize
Access Global Corporate Diversity Report 2024
At Access Global Group, we understand that diversity is not only a moral imperative but also a strategic advantage. Our commitment to diversity, equity, and Inclusion (DEI)…
Access Global Group Commitment to Growing Strong Communities
At Access Global Group (AGG), we believe in the power of giving back to our communities. That’s why we encourage our team members to volunteer their time and energy to local events
Beyond Boundaries: How Salesforce Transforms Insurance Core Systems
The last few years have presented insurance companies with dynamic and rapid market shifts that make change the only constant in this ever-evolving landscape.
The Truth Behind Salesforce Consultants
Similarly to the confusion that plagued the Friends crew on what exactly Chandler Bing did for a living, there are some misconceptions about what Salesforce consultants do as well
Securing Success: Compliance and Security in Insurance Sales with Salesforce
For insurers, maintaining compliance and ensuring security is paramount. The industry operates within a complex regulatory framework, with stringent requirements aimed at protecting
Salesforce Solutions: Accelerating Bank Sales with Data Standardization
Within the financial services industry, data and information act as the quintessential currency of success and longevity. Every transaction, every investment, and every strategic decision
Banking on Success: Streamlining Deal Processes to Supercharge ROI in Call Centers
Efficiency is the cornerstone of success in the ever-evolving landscape of banking call centers. However, achieving optimal efficiency is challenging, especially when faced with
Cracking the Code: What is Generative AI ?
Artificial Intelligence (AI) has evolved beyond mere trends; it has become the new standard in business. This game-changing technology is actively shaping retail environments
Everything You Need to Know About Salesforce’s Einstein Copilot
Over the last year, Salesforce has been releasing their vision for “the next evolution in AI.” This strategic unveiling has seen pivotal advancements within the Einstein suite