Access Global Group Summit Consulting Blog

In March 2023, Salesforce unveiled Einstein GPT, a groundbreaking AI tool that generates auto-created content directly within the Salesforce platform—no extra tabs or software needed. By seamlessly merging public and private AI models with CRM data, Einstein GPT responds to simple natural language prompts, continuously updating its output to match real-time changes in customer information. The result? Less time spent on manual content creation and more time

Today’s public sector organizations find themselves at a digital crossroads. With rapid advancements like AI reshaping the world, these organizations must pursue comprehensive digital transformation strategies to meet the rising demands of the public they serve. According to recent articles, government agencies worldwide are embracing digital transformation to not only modernize public service delivery but also for the added benefit of enhanced efficiency, effectiveness,

The innovation of humankind knows no bounds; spanning a millennia and touching nearly every aspect of life, we’ve accomplished some pretty remarkable feats. From the first general-purpose electronic computer to the dawn of the internet–and beyond–humans have and continue to journey beyond what was previously known to be possible. Such is the case for the minds at Salesforce, who, for the last 25 years have pushed the envelope of innovation

Over the last decade, many technological innovations have captured the attention of financial professionals, but few trends have ignited the potential for

A wave of adopting generative artificial intelligence (AI) is sweeping the finance sector, with leading financial services reporting that 99% of their employees

The release of ChatGPT’s natural language processing capabilities to the general public has felt much like a tsunami. However, many companies have found it

Generative AI’s rise across various industries highlights the crucial role of high-quality data, not just for improving AI efficiency but also for reshaping user

The majority of holidays have come and gone, the ham has been eaten and the gifts have been given. All that remains is the final countdown before being

The majority of holidays have come and gone, the ham has been eaten and the gifts have been given. All that remains is the final countdown before being

Despite Jack Frost nipping at your nose, the shorter days, and longer nights, the world is aglow with the warmth of joy and anticipation of the holiday season!

In today’s rapidly evolving and fiercely competitive insurance landscape, refining sales processes and maximizing revenue serve as ways to guarantee your

As we stand at the cusp of 2024, and seemingly, a whole new frontier of digital innovation, the financial industry finds itself navigating through a maze of

In this article, we will explore which Salesforce features most benefit banks, common challenges that emerge after implementation, and what your bank can

AGG sat down to articulate the many reasons we’re genuinely thankful for Salesforce — let’s take a closer look at what makes this partnership so

We explore why customers are motivated to switch financial services institutions and how Salesforce can enhance customer experience of financial services.