Access Global Group Summit Consulting Blog
The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.
Featured Summit Blog Posts

Staff Spotlight Series: Kara Hughes
Since joining in 2021, John Hall has helped shape AGG’s brand presence with strategic storytelling and marketing leadership. A passionate communicator and creative strategist, he’s committed to connecting AGG’s mission with audiences across industries—making complex solutions accessible, meaningful, and memorable.
Staff Spotlight Series: Kara Hughes
Since joining in 2021, John Hall has helped shape AGG’s brand presence with strategic storytelling and marketing leadership. A passionate communicator and creative strategist, he’s committed to connecting AGG’s mission with audiences across industries—making complex solutions accessible, meaningful, and memorable.
From Advocacy to Action: Kara Hughes Dedication to the Leukemia & Lymphoma Society
Access Global Group is proud to highlight Kara Hughes’ dedication to the Leukemia & Lymphoma Society (LLS). As a member of the Newly Diagnosed Cancer Counsel Team, Kara provides invaluable support, guidance, and compassion to individuals facing a new cancer diagnosis. Her commitment reflects both a personal mission and the shared values of Access Global Group.
Digital Governance Decoded: Public Sector Solutions vs. Standard Salesforce
Government agencies are feeling the pressure to modernize operations, improve citizen services, and keep up with evolving regulations. However, the adoption of government tech solutions has been slow, hindered by fragmented systems, outdated infrastructure, complex compliance requirements, security concerns, and tight budgets. Since 2017, Salesforce has secured over 1,400 government contracts
Staff Spotlight Series: Mohit Kumar
Since joining in March 2021, Mohit Kumar has played a key role in enhancing AGG’s Salesforce solutions. As a Lead Salesforce Developer, he has been instrumental in creating products like Access QuickBooks and Access Docs—solutions that simplify operations for various clients. Driven by a passion for learning and technical excellence, Mohit’s work reflects AGG’s commitment to innovation and client success.
All Summit Blog Posts
The Truth Behind Salesforce Consultants
Similarly to the confusion that plagued the Friends crew on what exactly Chandler Bing did for a living, there are some misconceptions about what Salesforce consultants do as well
Securing Success: Compliance and Security in Insurance Sales with Salesforce
For insurers, maintaining compliance and ensuring security is paramount. The industry operates within a complex regulatory framework, with stringent requirements aimed at protecting
Salesforce Solutions: Accelerating Bank Sales with Data Standardization
Within the financial services industry, data and information act as the quintessential currency of success and longevity. Every transaction, every investment, and every strategic decision
Banking on Success: Streamlining Deal Processes to Supercharge ROI in Call Centers
Efficiency is the cornerstone of success in the ever-evolving landscape of banking call centers. However, achieving optimal efficiency is challenging, especially when faced with
Cracking the Code: What is Generative AI ?
Artificial Intelligence (AI) has evolved beyond mere trends; it has become the new standard in business. This game-changing technology is actively shaping retail environments
Everything You Need to Know About Salesforce’s Einstein Copilot
Over the last year, Salesforce has been releasing their vision for “the next evolution in AI.” This strategic unveiling has seen pivotal advancements within the Einstein suite
Will AI Replace Insurance Call Center Agents?
The rapid emergence of AI across industries has quickly proven its immense value as a powerful asset in alleviating employee workloads with unparalleled precision. Specifically within
Bridging the Divide: How Salesforce Consultants Fill Gaps in the Insurance Industry
In today’s tech-driven, hyper-competitive world, time is more precious than ever. Insurance customers, like individuals across all industries, have little patience for cumbersome technology
Future-Proofing Your Salesforce: Everything Financial Service Providers Need to Know in 2024
Financial institutions, whether they’re banks, credit unions, insurance companies, investment firms, or other entities, are entrusted with a multitude of
How AI is Reshaping the Insurance Industry
AI is seemingly everywhere, and while insurance companies are starting to embrace it, the adoption rate remains relatively low. According to a Deloitte study,
Financial Forecast: Data Cloud Potential within The Financial Services Industry
Over the last decade, many technological innovations have captured the attention of financial professionals, but few trends have ignited the potential for
Einstein GPT vs Chat GPT
A wave of adopting generative artificial intelligence (AI) is sweeping the finance sector, with leading financial services reporting that 99% of their employees