Global Salesforce Experts Dedicated to Maximizing Your ROI.
Transform your Salesforce investment into powerful business results. While Salesforce offers immense potential, achieving optimal ROI requires deep platform expertise. Our seasoned consultants work alongside your team to unlock that potential – defining clear metrics, optimizing processes, and implementing solutions that drive measurable growth at every stage of your journey. Let’s turn your Salesforce vision into reality.
Let’s Chat About Your
Salesforce Project
The Premier Salesforce Summit Consulting Partner for Every Phase of Your Salesforce Transformation.
Years Expertise
Certificates
Integrations
Completed Projects
Salesforce
AppExchange
G2
User Reviews
Client-Endorsed
Salesforce
Accredited
FSC
G2
Mid-Market
High-Performer
#5 of Top 100
Places to Work
Top Salesforce
Consultant
“What set them apart was their ability to translate our business objectives into strategic Salesforce solutions. Rather than just implementing technology, they demonstrated how Salesforce could create lasting business value by adapting to our evolving operational needs. Their expertise helped us see beyond the platform to envision true business transformation.”
Travis Conley, CTO
All The Salesforce Services You Expect, Executed Beyond Expectations.
01.
Implementation Consulting Services
Having a strong foundation is critical for organizational growth. AGG’s team of experts will work with you to ensure that your system is tailored to best suit your industry specific needs. Our innovative implementation process promotes longevity and overall growth within your company.
02.
Integration Consulting Services
We’ll help you solve critical integration challenges. Our team of experts at AGG will provide a seamless connection between Salesforce and other systems critical for business. Quality planning and execution ensures that your business receives reliable and secure solutions at affordable rates.
03.
Optimization Consulting Services
Improve your infrastructure performance, efficiency and scalability with Access Global Group’s Optimization Services. A team of experts will analyze your current Salesforce system to ensure that it’s a good fit for the current status of your business model. Maximize your investment today!
04.
Agentforce Consulting Services
Our expertise in Salesforce AI solutions enables us to deliver comprehensive automation strategies that transform customer interactions, from our innovative Agentforce product suite to cutting-edge Einstein for Service technologies.
05.
Managed Services
Talk to us – we’re here to help. Access Global Group wants to see you succeed and offers a variety of support services to best suit your business model and specific needs. Expert guidance covers a wide range of challenges faced in a technological ecosystem.
06.
Data/AI Consulting Services
We offer services for AI/Data, Data Architecture, Data Structure Implementation, Salesforce Data Integrations, and Use Case Creations. Harness the combined expertise of world-class leaders in Salesforce and AI-driven software solutions to pave the way for AI success.
Driving Growth Through Our Strategic Partnerships.
Specialized Salesforce Solutions for Your Industry: Transformative Results.
Banking
Services
AGG clients streamline deal processing flows by an average of 30%.
Insurance
Services
AGG clients experience an average of 40% increase in ROI.
Public Sector
Services
AGG clients experience an average of 20% increase in efficiency.
Healthcare
Services
AGG partnerships experience a 35% Increase in call/case resolution speeds.
Wealth Management
Services
AGG clients experience a 80% reduction in manual data entry.
Mortgage & Lending
Services
AGG clients experience a 30% reduction in processing times.
Awarded, Trusted & Proven to Deliver Unparalleled Salesforce Results.
Follow along with us as we reimagine what’s possible for our clients. Examples of how we establish trust and navigate business challenges — together.
Benefytt’s rapid expansion from 300 to over 2,000 employees brought challenges in managing their Salesforce ecosystem, leading to inefficiencies, inconsistent data, and decreased satisfaction among agents. AGG stepped in, implementing a comprehensive Salesforce solution that included Contact Center and Computer Telephony Integration (CTI) with real-time call monitoring, custom scripting for streamlined interactions, and optimized configurations to enhance productivity. These changes not only resolved integration issues but also reduced after-call time by 30%, improved data accuracy, and drove a 40% increase in sales, empowering Benefytt to meet its growth goals.
Following MetLife’s acquisition of Travelers’ Life & Annuities business, they faced challenges with scalability, manual processes, and a lack of automation across multiple platforms. AGG implemented a robust Salesforce solution, integrating Sales, Service, and Experience Clouds to streamline agent workflows, automate customer communications, and enable real-time data through Contact Center and CTI solutions. The results included a 30% increase in sales, 80% reduction in manual reporting, 10% decrease in agent attrition, and enhanced policy processing efficiency, providing MetLife with scalable, data-driven operations and a smoother agent and customer experience.
Sutter Health faced the challenge of integrating patient data across shared Salesforce systems to support both healthcare and insurance sales teams while meeting HIPAA, PHI, and PII compliance. AGG transitioned over 800 users to Salesforce Sales and Service Clouds, providing a unified, secure platform with custom consoles, automated workflows, internal chat, and disaster recovery for remote work. Integrating multiple healthcare and lead generation systems, AGG enabled centralized data access and process automation, which has reduced human error by 99%, improved KPI tracking, and ensured regulatory compliance, all while empowering Sutter Health’s sales and support teams to meet performance goals.
Stericycle faced challenges managing sales commission data and processes across multiple legacy systems following several acquisitions. AGG implemented a customized Salesforce Sales Cloud solution, creating a unified commission structure and defining a standardized sales process with automated stages and custom pages for streamlined workflows. Integrating Salesforce with Stericycle’s billing system enabled real-time data access and reporting, while consolidating systems from eight acquisitions ensured seamless functionality. The new solution has improved KPIs, provided real-time commission visibility, and unified processes across business units, driving productivity and simplifying data management.
Salesforce Consulting Excellence: Unleash Your Platform’s Full Potential.
As a 5-Star Salesforce Summit Partner, Access Global Group brings unparalleled expertise to implement, integrate, and optimize your entire Salesforce ecosystem. Our commitment to delivering exceptional service ensures we exceed your expectations, empowering your business to thrive.
Financial Service Cloud
Collaborate in real time, instantly share insights, maintain compliance, and make smarter, faster decisions from anywhere.
Tableau
Highly intelligent and predictive analytics for every client interaction to provide the whole team with a clearer picture of data.
Sales Cloud
Grow with ease, from anywhere, with the right sales tools. Win more deals as a team with Sales Cloud.
Experience Cloud
Easily create content in one place and deliver it anywhere – from websites to apps to digital portals and beyond.
Field Service
Tap into job information, deliver updates, and quickly collaborate on the go, even while offline.
Pardot
Easily route leads to sales, create and track automated marketing campaigns, analyze prospect activity.
Commerce Cloud
Instantly share insights, maintain compliance, and make smarter, faster decisions from anywhere.
Marketing Cloud
Build stronger customer relationships that last a lifetime, with data-first digital marketing.
Data Cloud
Grow with ease, from anywhere, with the right sales tools. Win more deals as a team with Sales Cloud.
Einstein AI
An integrated set of Al technologies that makes Salesforce Customer 360 smarter and brings Al to trailblazers everywhere.
Lightning
Take advantage of innovative new features in Lightning Experience to make selling easier and service more personalized.
Mulesoft
Connect any system, application, or data source and automate business processes for an overall more connected experience.
Agentforce
Develop customized AI support systems that work with seamlessly with Salesforce.
Revenue Cloud
A whole new way to help companies create more connected CRM-powered digital experiences.
Service Cloud
Instantly share insights, maintain compliance, and make smarter, faster decisions from anywhere.
Turn Your Salesforce Investment into Powerful Business Results.
Our seasoned consultants work alongside your team to unlock Salesforce’s potential – defining clear metrics, optimizing processes, and implementing solutions that drive measurable growth at every stage of your journey. Let’s turn your Salesforce vision into reality. It all start with a simple conversation, let’s connect!