Salesforce recently sent a big message with their acquisition of Informatica: AI is here to stay, but getting it right requires more than algorithms and agent building tools. It requires clean, connected, governed data, and right now, that’s where many enterprises are falling short. In fact, the scope of the problem is staggering. Although 63% of enterprises store more than 100 terabytes of data, 90% of it becomes unusable within months
For years, companies have been told that AI is the next frontier, that if they want to compete, they need to “get their data house in order.” But what does that actually mean in practice? Most organizations already sit on mountains of data. In fact, 63% of enterprises store over 100 terabytes of data—yet astonishingly, 90% of it becomes effectively unusable within just three months. Why? They’re lacking clarity: where that data comes from
Since joining in 2021, John Hall has helped shape AGG’s brand presence with strategic storytelling and marketing leadership. A passionate communicator and creative strategist, he’s committed to connecting AGG’s mission with audiences across industries—making complex solutions accessible, meaningful, and memorable.
The insurance sector isn’t evolving gently. Five-year roadmaps have collapsed into six-month pivots, and insurers are under pressure to deliver more value, faster, and at lower costs. Yet the industry remains burdened by legacy systems, siloed operations, and clunky digital handoffs that create user experiences more akin to 2010 than 2025. And through it all, policyholder expectations continue to outpace internal capabilities.
In 2024, Salesforce introduced Agentforce, and with it came a meaningful shift in how organizations deliver service. From healthcare systems aiming to improve responsiveness to insurance firms managing high volumes of claims to public sector teams streamlining support—all are finding new ways to operate with greater intelligence, speed, and efficiency.
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