Access Global Group Summit Consulting Blog
The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.
Featured Summit Blog Posts
Seventeen Years of Innovation: Celebrating Access Global Group’s Journey
For most, childhood is a time filled with laughter, sleepovers, and skinned knees; a time when the biggest worry is often whether or not you’ll get a good grade on that upcoming math test. But for others, childhood becomes a journey where young hearts must shoulder one of life’s heaviest burdens: a parent’s cancer diagnosis.
Seventeen Years of Innovation: Celebrating Access Global Group’s Journey
For most, childhood is a time filled with laughter, sleepovers, and skinned knees; a time when the biggest worry is often whether or not you’ll get a good grade on that upcoming math test. But for others, childhood becomes a journey where young hearts must shoulder one of life’s heaviest burdens: a parent’s cancer diagnosis.
Staff Spotlight Series: Durgesh Kumar
For most, childhood is a time filled with laughter, sleepovers, and skinned knees; a time when the biggest worry is often whether or not you’ll get a good grade on that upcoming math test. But for others, childhood becomes a journey where young hearts must shoulder one of life’s heaviest burdens: a parent’s cancer diagnosis.
Tech Built for Trust: How DC Optimized Public Sector Operations with Salesforce Service Events
The District of Columbia transformed its IT operations by partnering with Access Global Group to implement a custom Salesforce Service Events module, creating a centralized, proactive system for tracking and managing technology infrastructure across government departments.
Kesem: Empowering Children Through Compassion and Community
For most, childhood is a time filled with laughter, sleepovers, and skinned knees; a time when the biggest worry is often whether or not you’ll get a good grade on that upcoming math test. But for others, childhood becomes a journey where young hearts must shoulder one of life’s heaviest burdens: a parent’s cancer diagnosis.
All Summit Blog Posts
How DC Streamlined Software Releases with Salesforce Automation
Salesforce Agentforce represents a revolutionary leap in business automation, empowering autonomous agents to navigate complex tasks across sales, service, and marketing with precision and intelligence. However, the effectiveness of Agentforce hinges on the quality of its
What’s the Difference Between Agentforce and Einstein GPT?
Salesforce Agentforce represents a revolutionary leap in business automation, empowering autonomous agents to navigate complex tasks across sales, service, and marketing with precision and intelligence. However, the effectiveness of Agentforce hinges on the quality of its
Next-Gen Governance: Transforming Public Service with Salesforce
Salesforce is redefining public service delivery, empowering government agencies to overcome challenges like fragmented systems, regulatory constraints, and outdated infrastructure. With 80% of data unstructured and siloed, agencies must navigate a complex digital landscape to
The Single Secret to Agentforce Success
Salesforce Agentforce represents a revolutionary leap in business automation, empowering autonomous agents to navigate complex tasks across sales, service, and marketing with precision and intelligence. However, the effectiveness of Agentforce hinges on the quality of its
How Salesforce Consultants Fill Gaps in the Insurance Industry.
In today’s fast-paced, technology-driven world, time is more precious than ever. Insurance customers, like consumers across all industries, expect intuitive technology, immediate answers, and seamless interactions. The days of long wait times, fragmented systems…
Connecting Care: How Salesforce Transformed Massachusetts Health
Through their partnership with Access Global Group to revamp their case management system using Salesforce solutions, Massachusetts Health has emerged as a trailblazer in digital care, seamlessly connecting individuals and families to the services they rely on.
Top 5 Salesforce Certifications for Beginners
Salesforce continues to dominate as one of the most sought-after skill sets globally, with over 72,000 employees worldwide and millions more throughout the Salesforce ecosystem.
Stay off Astro’s Naughty List: MVP Salesforce Stories of Christmases Past
The snow is falling, bells are jingling, and Astro is making his list and checking it twice. But while most are dreaming of sugarplums and perfectly wrapped presents, some..
Sleigh the Seasonal Slowdown: Maximize Productivity with These Salesforce Hacks
The final weeks between December and January often leave businesses stuck in slow motion. The office treats are gone, the gift exchanges are over, and now
Forging Faster Futures: Salesforce Managed Services for the Public Sector
For decades, government agencies have taken careful steps toward modernization, primarily focusing on optimizing existing processes – digitizing paper forms,
Cutting Churn Costs with Agentforce: A New Era for Insurance Retention
We’ve all heard the saying “prevention is better than cure.” But for the world of insurance, they’re still largely operating in reaction mode when it comes to client retention.
GRACE in Grapevine: A Shared Mission of Hope and Transformation
In the heart of Grapevine, Texas, a powerful story of community transformation has been unfolding for over three decades. What began in 1987 as a grassroots