Managed Services for Salesforce

Designed to be flexible and scalable, our managed services solutions help your Salesforce instance grow and evolve alongside your business. Regardless of where you are in your journey with Salesforce, we’ll help you get the most out of your investment.

5

OPERATING COUNTRIES

15

YEARS
IN BUSINESS

250

SALESFORCE CERTIFICATIONS

500

SALESFORCE INTEGRATIONS

1.5k

SALESFORCE PROJECTS

Why Access Global Group?

Our team of certified experts know Salesforce inside and out, giving your team access to superior support and solutions when they need it most.

SALESFORCE
SUMMIT 
PARTNER

Awarded, Trusted & Proven to Deliver Salesforce Solutions

SALESFORCE
APPEXCHANGE
5-STARS!

G2
USER REVIEWS
5-STARS!

What We Offer

A simple and cost-effective way to support your business in whatever goals you hope to achieve with Salesforce. Effectively manage and maximize your Salesforce instance with customizable support options that align with your short to long-term business needs. Whether you’re looking to supplement a project already in flight, determine if Salesforce is the right platform for you, build out a completely new instance, integrate your Salesforce environment with other systems, or help with other Salesforce requirements and recommendations, Access Global Group will be there every step of the way to get you where you need to be.

What You’ll Get

⦾  Salesforce Planning

⦾  Salesforce Optimization

⦾  Salesforce System Updates

⦾  Salesforce Post Go-Live & Live Support

⦾  Salesforce Implementation Support

⦾  Salesforce Support Ad-Hoc

⦾  Salesforce Lightning Migration

⦾  Salesforce Customizations

⦾  Salesforce Data Clean-Up

⦾  Salesforce In-Flight Project Support

⦾  Salesforce Documentation Support

⦾  Salesforce AppExchange Installation

⦾  Salesforce Testing & Go-Live

⦾  Subject Matter Expert Support

⦾  Legacy System Integrations

⦾  Existing Salesforce Team Support

⦾  Process Automations

⦾  Quarterly Reviews

⦾  Ongoing Support Management

⦾  Admin, Developer or Architect Support

Products We Work With

 Salesforce Sales Cloud

⦾  Salesforce Custom Cloud

 Salesforce High Velocity Sales

 Salesforce Experience Cloud

 Salesforce Custom Components

 Salesforce Mulesoft

 Salesforce Service Cloud

 Salesforce CPQ

 Salesforce Field Service

 Salesforce Einstein

 Salesforce Heroku

⦾  Salesforce CTI

(Avaya, Cisco, Five9, Genesis, I3 & Others)

What’s Included with Our Managed Services

SALESFORCE MANAGED SERVICES

BASE PLAN

Level admin level support for incident management, maintenance, enhancements, optimizations, and release management.

SERVICE ROLES

Dedicated Admin Support

SERVICE OPTIONS

Quarter-Time | Half-Time | Full-Time

SALESFORCE MANAGED SERVICES

PREMIUM PLAN

Premier support for all consultative needs that includes a dedicated CSM to support your company, resolve issues and create a scalable environment for your team.

SERVICE ROLES

Dedicated CSM  |  Developer  Industry Expert  Integration Architect  Solution Architect  Marketing Cloud Architect  Mulesoft Architect  |  Pardot Architect

SERVICE OPTIONS

Quarter-Time Half-Time Full-Time

SUMMIT (PLATINUM)
CONSULTING PARTNER

SALESFORCE
APPEXCHANGE
5-STARS!

G2
USER REVIEWS
5-STARS!

Talk With Us!









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