Managed Services for Salesforce

Designed to be flexible and scalable, our managed services solutions help your Salesforce instance grow and evolve alongside your business. Regardless of where you are in your journey with Salesforce, we’ll help you get the most out of your investment.

Why Access Global Group?

Our team of certified experts know Salesforce inside and out, giving your team access to superior support and solutions when they need it most.

5

OPERATING COUNTRIES

15

YEARS
IN BUSINESS

250

SALESFORCE CERTIFICATIONS

500

SALESFORCE INTEGRATIONS

1.5k

SALESFORCE PROJECTS

What We Offer

A simple and cost-effective way to support your business in whatever goals you hope to achieve with Salesforce. Effectively manage and maximize your Salesforce instance with customizable support options that align with your short to long-term business needs. Whether you’re looking to supplement a project already in flight, determine if Salesforce is the right platform for you, build out a completely new instance, integrate your Salesforce environment with other systems, or help with other Salesforce requirements and recommendations, Access Global Group will be there every step of the way to get you where you need to be.

What You’ll Get

Salesforce Planning

Salesforce Optimization

Salesforce System Updates

Salesforce Post Go-Live & Live Support

Salesforce Implementation Support

Salesforce Support Ad-Hoc

Salesforce Lightning Migration

Salesforce Customizations

Salesforce Data Clean-Up

Salesforce In-Flight Project Support

Salesforce Documentation Support

Salesforce AppExchange Installation

Salesforce Testing & Go-Live

Subject Matter Expert Support

Legacy System Integrations

Existing Salesforce Team Support

Process Automations

Quarterly Reviews

Ongoing Support Management

Admin, Developer or Architect Support

Products We Work With

Salesforce Sales Cloud

Salesforce Custom Cloud

Salesforce High Velocity Sales

Salesforce Experience Cloud

Salesforce Custom Components

Salesforce Mulesoft

Salesforce Service Cloud

Salesforce CPQ

Salesforce Field Service

Salesforce Einstein

Salesforce Heroku

Salesforce CTI

(Avaya, Cisco, Five9, Genesis, I3 & Others)

What’s Included with Our Managed Services

BASE PLAN

Level admin level support for incident management, maintenance, enhancements, optimizations, and release management.

Service Roles

Dedicated Admin Support

Service Options

Quarter-Time Half-Time Full-Time

PREMIUM PLAN

Premier support for all consultative needs that includes a dedicated CSM to support your company, resolve issues and create a scalable environment for your team.

Service Roles

Dedicated CSM  |  Developer  Industry Expert  Integration Architect  Solution Architect  Marketing Cloud Architect  Mulesoft Architect  |  Pardot Architect

Service Options

Quarter-Time Half-Time Full-Time

SUMMIT (PLATINUM)
CONSULTING PARTNER

SALESFORCE
APPEXCHANGE
5-STARS!

G2
USER REVIEWS
5-STARS!

Talk To Us!









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