Bringing the Borrower Experience to Life: The Benefits of Encompass for Salesforce

Jenna Trott

5 min read | OCTOBER 05, 2022

If you work within the wealth management industry, what are some of the biggest challenges you face? For many, it’s the loan origination process, which can easily become time consuming and complicated. For one thing, loan origination is a traditionally document heavy process with numerous multi-step tasks. Then of course, you have many industry compliance requirements, internal audits and process controls. The lending process has its own set of sub-processes and within each of those sub-processes? Yep, you guessed it, more sub-processes! Each with their own set of tasks, regulations and requirements. It doesn’t take much for loan origination to become incredibly laborious. If there was a way to cut the loan origination process in half, would you do it? What if we told you that there was a way to significantly reduce loan origination efforts?

The Encompass Connector for Salesforce

Many financial institutions already use Salesforce as a way to better engage with and manage their clients and members which isn’t surprising considering the seemingly innumerable benefits Salesforce provides for financial institutions. But let’s take a look at how the Encompass Connector for Salesforce by Ellie Mae can further streamline processes and help you simplify complicated wealth management services. Put simply, Encompass acts as an all-in-one mortgage management solution by streamlining the loan origination process, eliminating complexities and lowering the cost of lending and investing at scale. How exactly? The Encompass Connector works by unifying important borrower information with mortgage loan data into a single system of record. This is critical as lenders typically spend half of their time in Salesforce, engaging with and managing borrowers while the other half is spent in a separate platform, accessing the specifics of borrowers loan information. Encompass removes that friction and establishes a secure bidirectional connection, enabling lenders to seamlessly synchronize data between the Encompass and Salesforce platforms in real-time to save your lenders both time and money long term.

How Will My Financial Institution Improve with Encompass?

Imagine having a truly 360 degree view of the borrower from the very first interaction to fulfillment and beyond. Thanks to Encompass, when applications come in from your point of sale system, they will automatically be created within Salesforce, allowing lenders to seamlessly map loan info and data from Encompass to Salesforce without having to rekey the data. This superior synchronization helps you to create a better loan experience for your borrowers by enabling your team to create loans, access critical loan information, check statuses and receive real-time updates without ever having to leave Salesforce.

Other benefits include:

  • Deepen the borrower relationship with complete data capabilities
  • Simplified workflows frees up time to further invest in your members/clients
  • Manage the lead-to-loan process with ease
  • Quickly uncover any processing and funding issues
  • Leverage data to upsell other products and services

AGG: Proud Partners of Salesforce and Encompass

Access Global Group acts as your premier Salesforce Consulting Services & Managed Services experts. With over 15 years in the industry, Access Global Group has become Summit-Level partners with 5-star ratings on G2 and the Salesforce AppExchange. AGG has over 250 Salesforce certifications and have successfully completed 500 Salesforce integrations and over 1,500 Salesforce projects throughout five different countries. As both Salesforce and Encompass partners, we use our technical expertise to marry the two systems to meet your unique needs and generate real change within your financial institution.

Click Here to start transforming your financial institution today.

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