Salesforce announced their help to combat COVID-19 by providing healthcare organisations with free Health Cloud access for six months. Salesforce identified Silverline as one of their preferred partners to assist organisations in getting the solution up and running. Silverline delivers solutions based on varying requests and limitations of on site needs.

• Free health cloud access- This Health Cloud Org includes Salesforce’s COVID-19 Inbound Call Center solution, which can help you track, assess, and provide relevant information to patients and consumers calling for information regarding COVID-19.

Features include:

• Health Cloud user licenses
• Trailhead for employees
• Shield Platform Encryption
• Customer Communities
• Premier support