Access Global Group Summit Consulting Blog
The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.
Featured Summit Blog Posts
Agentforce FAQ: Straight Answers, Smarter Agents
In 2024, Salesforce introduced Agentforce, and with it came a meaningful shift in how organizations deliver service. From healthcare systems aiming to improve responsiveness to insurance firms managing high volumes of claims to public sector teams streamlining support—all are finding new ways to operate with greater intelligence, speed, and efficiency.
Agentforce FAQ: Straight Answers, Smarter Agents
In 2024, Salesforce introduced Agentforce, and with it came a meaningful shift in how organizations deliver service. From healthcare systems aiming to improve responsiveness to insurance firms managing high volumes of claims to public sector teams streamlining support—all are finding new ways to operate with greater intelligence, speed, and efficiency.
Top 5 Salesforce Certifications for Beginners
Salesforce continues to dominate as one of the most sought-after skill sets globally, with over 72,000 employees worldwide and millions more throughout the Salesforce ecosystem. Serving as the engine of innovation, AI is projected to drive Salesforce to record-breaking heights in the coming years. An IDC research report reveals that job growth is at an all-time high with the projection that over 11.6 million will be created during the 2022-2028 period
Stay off Astro’s Naughty List: MVP Salesforce Stories of Christmases Past
The snow is falling, bells are jingling, and Astro is making his list and checking it twice. But while most are dreaming of sugarplums and perfectly wrapped presents, some Salesforce professionals are still haunted by the ghosts of implementations past. This holiday season, we’re sharing cautionary tales from the naughty list – because sometimes the best gift you can give yourself is learning from others’ mistakes. Grab your hot cocoa and settle in as
Sleigh the Seasonal Slowdown: Maximize Productivity with These Salesforce Hacks
The final weeks between December and January often leave businesses stuck in slow motion. The office treats are gone, the gift exchanges are over, and now we’re all just watching the calendar wind down. Emails pile up unanswered, meetings get rescheduled endlessly, and most calls land in voicemail purgatory. But who says productivity has to wait for January? Instead of coasting through these final days of 2024
All Summit Blog Posts
One Planet, One Chance: Earth Day Celebrations
One Planet, One Chance: Earth Day CelebrationsJenna Trott 5 min read | APRIL 21, 2023Whether you’re an...
The Making of a Salesblazer
The Making of a "Salesblazer"Jenna Trott 5 min read | APRIL 12, 2023In a world before money, people relied...
Riding the Insurance Wave: 10 Customers to Watch
Riding the Insurance Wave: 10 Customers to WatchJenna Trott 5 min read | APRIL 6, 2023The insurance industry...
Top 5 Insurance Digital Priorities 2023
Top 5 Insurance Digital Priorities 2023Jenna Trott 5 min read | MARCH 31, 2023The history of insurance dates...
Top Insurance Tech Trends for 2023
Top Insurance Tech Trends for 2023Jenna Trott 5 min read | MARCH 25, 2023The insurance industry has been...
10 Salesforce Influencers You Should Be Following in 2023
10 Salesforce Influencers You Should Be Following in 2023Jenna Trott 5 min read | MARCH 23, 2023There are so...
The Top 5 Challenges Companies Face When Implementing Salesforce
The Top 5 Challenges Companies Face When Implementing SalesforceJenna Trott 5 min read | MARCH 15,...
Experience Einstein GPT
Experience Einstein GPTJenna Trott 5 min read | MARCH 13, 2023You’ve seen the news articles, the hashtags...
Salesforce Solutions: How Salesforce Can Help Healthcare Providers
Salesforce Solutions: How Salesforce Can Help Healthcare ProvidersJenna Trott 5 min read | MARCH 10, 2023You...
International Women’s Day: Celebrating Women in Tech
International Women's Day: Celebrating Women in TechJenna Trott 5 min read | MARCH 08, 2023Today, we...
4 Ways Agents Can Use Tech to Retain Clients
4 Ways Agents Can Use Tech to Retain ClientsJenna Trott 5 min read | FEBRUARY 28, 2023There are a number of...
Salesforce for Property Insurance
Salesforce for Property InsuranceJenna Trott 5 min read | FEBRUARY 21, 2023Whether it’s a home, a business,...