Salesforce – You Asked, We Answered

Jenna Trott

5 min read | April 11th

What is Salesforce?

Created in California in 1999, Salesforce was created as a cloud-based software to aid in customer relationship management and provide premier applications focused on sales, customer service, marketing automation, analytics, and application development. In 2020, Salesforce claimed a 19.5% share of the overall CRM market, surpassing SAP, Oracle, Microsoft and Adobe – combined.

What are the benefits of Salesforce?

As of 2021, Salesforce has obtained more than 150,000 customers worldwide and if you’re wondering how you can become one of them – keep reading.

When to implement Salesforce?

There is no greater time to implement Salesforce than now, but it’s particularly important if your company is facing the following challenges:

• Difficulty tracking and managing leads
• Relying on time consuming manual data entries
• Finding an abundance of data inconsistencies
• Spending an increasing amount of time trying to solve problems
• Difficulty connecting with clients and employees
• Facing a plateau in company growth

If this sounds like your current situation, it may be time for you to make the switch.

How do I prepare for a Salesforce implementation?

How long does a Salesforce implementation take?

Is it easy to implement Salesforce?

Salesforce, while easy to use, can be tricky to implement. This goes for implementing any new piece of technology into your organization, which is why it can be helpful to hire a consultant who knows the intricacies of the instance and is well-versed in problem solving. Hiring a Salesforce consultant can help with these additional concerns as well:

• Preventing data loss from switching systems
• System customizations suited for your business’s goals
• Periodic check-ins throughout implementation to ensure your needs and goals are being met
• System tests to validate that your system is working properly
• Post-system deployment training so your team feels confident moving forward with their new system

Implementing Salesforce on your own is not impossible but it leaves a large margin for error. Working with a trained and professional consultant allows for the implementation to be done right the first time.

If there’s one thing we learned from the past few years, it’s that change can be hard, but ultimately – it’s inevitable. It’s paramount that businesses utilize technology to become more agile in order to adapt to the ever changing work environment. The decision to implement Salesforce is a big one, so we want to make sure that your company is prepared.
Access Global Group takes the time to understand their clients and their varying comfort levels to better understand their business and help make informed decisions about their system. With 15 years of experience in Salesforce integrations and implementations, AGG has extensive knowledge of common core systems. This makes it easy to illustrate to customers the benefits of leveraging Salesforce as their single source of entry and further employ it as their wheelhouse for software and tools. AGG is always on the lookout for additional ways customers can leverage the Salesforce platform and potentially sunset older tools for our clients to further increase their ROI with the platform.

To learn more about the implementation services Access Global Group offers, click here. Whatever your goals are, go further with Access Global Group. Be sure to check us out on Salesforce AppExchange and G2!