Access Global Group Summit Consulting Blog
The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.
Featured Summit Blog Posts
Modernizing the Insurance Tech Stack: Connecting Guidewire, Salesforce, and Tungsten Automation
The insurance sector isn’t evolving gently. Five-year roadmaps have collapsed into six-month pivots, and insurers are under pressure to deliver more value, faster, and at lower costs. Yet the industry remains burdened by legacy systems, siloed operations, and clunky digital handoffs that create user experiences more akin to 2010 than 2025. And through it all, policyholder expectations continue to outpace internal capabilities.
Modernizing the Insurance Tech Stack: Connecting Guidewire, Salesforce, and Tungsten Automation
The insurance sector isn’t evolving gently. Five-year roadmaps have collapsed into six-month pivots, and insurers are under pressure to deliver more value, faster, and at lower costs. Yet the industry remains burdened by legacy systems, siloed operations, and clunky digital handoffs that create user experiences more akin to 2010 than 2025. And through it all, policyholder expectations continue to outpace internal capabilities.
How DC Streamlined Software Releases with Salesforce Automation
In the heart of our nation’s capital, software changes do more than just update systems—they can directly impact the delivery of essential services to millions. The District of Columbia (DC) faced a critical challenge: managing complex software updates across multiple agencies while maintaining strict compliance standards and public accountability. Manual processes were no longer sufficient for the scale and complexity of their operations.
What’s the Difference Between Agentforce and Einstein GPT?
In March 2023, Salesforce unveiled Einstein GPT, a groundbreaking AI tool that generates auto-created content directly within the Salesforce platform—no extra tabs or software needed. By seamlessly merging public and private AI models with CRM data, Einstein GPT responds to simple natural language prompts, continuously updating its output to match real-time changes in customer information. The result? Less time spent on manual content creation and more time
Next-Gen Governance: Transforming Public Service with Salesforce
Today’s public sector organizations find themselves at a digital crossroads. With rapid advancements like AI reshaping the world, these organizations must pursue comprehensive digital transformation strategies to meet the rising demands of the public they serve. According to recent articles, government agencies worldwide are embracing digital transformation to not only modernize public service delivery but also for the added benefit of enhanced efficiency, effectiveness,
All Summit Blog Posts
Power Duo: How LPL Financial And Salesforce Unlock Customer 360
Power Duo: How LPL Financial And Salesforce Unlock Customer 360Jenna Trott | August 29, 2023 | 5 Minute...
Trailblazing with Applied Epic and Salesforce: One Insurer’s Story of Success
Trailblazing with Applied Epic and Salesforce: One Insurer’s Story of SuccessJenna Trott | August 26,...
Mastering Efficiency: How EZLynx and Salesforce Integration Reshapes Insurance Agency Success
Mastering Efficiency: How EZLynx and Salesforce Integration Reshapes Insurance Agency SuccessJenna Trott | ...
The Ultimate Partnership: Encompass and Salesforce Revolutionize Loan Origination
The Ultimate Partnership: Encompass and Salesforce Revolutionize Loan OriginationJenna Trott 5 min read |...
Embracing Client 360: Transforming Insurance Experiences through Vertafore AMS360 and Salesforce
Embracing Client 360: Transforming Insurance Experiences through Vertafore AMS360 and SalesforceJenna Trott ...
Access Global Group’s Ultimate Guide to Dreamforce | 2023
Access Global Group’s Ultimate Guide to Dreamforce | 2023Jenna Trott 5 min read | AUGUST 09, 2023The...
The Good, The Bad, and The Ugly: Salesforce’s Ethical AI Initiatives
The Good, The Bad, and The Ugly: Salesforce's Ethical AI InitiativesJenna Trott 5 min read | AUGUST 08,...
Are You a Data Delinquent?
Are You a Data Delinquent? Jenna Trott 5 min read | AUGUST 03, 2023Wait – what’s a “Data Delinquent?” A data...
A Match Made in Banking: Accelerating ROI with nCino and Salesforce
A Match Made in Banking: Accelerating ROI with nCino and SalesforceJenna Trott | July 27, 2023 | 5...
Doing More with Less: Mitigating a Shrinking Insurance Agent Workforce with Salesforce
Doing More with Less: Mitigating a Shrinking Insurance Agent Workforce with SalesforceJenna Trott 5 min read...
To Build or Not to Build? Banks and Building versus Buying Software
To Build or Not to Build? Banks and Building versus Buying SoftwareJenna Trott 5 min read | JULY 06,...
The Rise of AI in UI: Salesforce’s Vision for Enhanced Customer Experiences
The Rise of AI in UI: Salesforce's Vision for Enhanced Customer ExperiencesJenna Trott 5 min read | JUNE 29,...