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Access Global Group Summit Consulting Blog

The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.

Featured Summit Blog Posts

Modernizing the Insurance Tech Stack:  Connecting Guidewire, Salesforce, and Tungsten Automation

Modernizing the Insurance Tech Stack: Connecting Guidewire, Salesforce, and Tungsten Automation

The insurance sector isn’t evolving gently. Five-year roadmaps have collapsed into six-month pivots, and insurers are under pressure to deliver more value, faster, and at lower costs. Yet the industry remains burdened by legacy systems, siloed operations, and clunky digital handoffs that create user experiences more akin to 2010 than 2025. And through it all, policyholder expectations continue to outpace internal capabilities.

Modernizing the Insurance Tech Stack: Connecting Guidewire, Salesforce, and Tungsten Automation

The insurance sector isn’t evolving gently. Five-year roadmaps have collapsed into six-month pivots, and insurers are under pressure to deliver more value, faster, and at lower costs. Yet the industry remains burdened by legacy systems, siloed operations, and clunky digital handoffs that create user experiences more akin to 2010 than 2025. And through it all, policyholder expectations continue to outpace internal capabilities.

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How DC Streamlined Software Releases with Salesforce Automation

How DC Streamlined Software Releases with Salesforce Automation

In the heart of our nation’s capital, software changes do more than just update systems—they can directly impact the delivery of essential services to millions. The District of Columbia (DC) faced a critical challenge: managing complex software updates across multiple agencies while maintaining strict compliance standards and public accountability. Manual processes were no longer sufficient for the scale and complexity of their operations.

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What’s the Difference Between Agentforce and Einstein GPT?

What’s the Difference Between Agentforce and Einstein GPT?

In March 2023, Salesforce unveiled Einstein GPT, a groundbreaking AI tool that generates auto-created content directly within the Salesforce platform—no extra tabs or software needed. By seamlessly merging public and private AI models with CRM data, Einstein GPT responds to simple natural language prompts, continuously updating its output to match real-time changes in customer information. The result? Less time spent on manual content creation and more time

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Next-Gen Governance: Transforming Public Service with Salesforce

Next-Gen Governance: Transforming Public Service with Salesforce

Today’s public sector organizations find themselves at a digital crossroads. With rapid advancements like AI reshaping the world, these organizations must pursue comprehensive digital transformation strategies to meet the rising demands of the public they serve. According to recent articles, government agencies worldwide are embracing digital transformation to not only modernize public service delivery but also for the added benefit of enhanced efficiency, effectiveness,

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All Summit Blog Posts

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