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Access Global Group Summit Consulting Blog

The latest Salesforce, Data & AI news, product updates, tips and how to guides. Presented by your Salesforce Summit Consulting Partner experts, Access Global Group.

Featured Summit Blog Posts

The Single Secret to Agentforce Success

The Single Secret to Agentforce Success

The innovation of humankind knows no bounds; spanning a millennia and touching nearly every aspect of life, we’ve accomplished some pretty remarkable feats. From the first general-purpose electronic computer to the dawn of the internet–and beyond–humans have and continue to journey beyond what was previously known to be possible. Such is the case for the minds at Salesforce, who, for the last 25 years have pushed the envelope of innovation

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How Salesforce Consultants Fill Gaps in the Insurance Industry.

How Salesforce Consultants Fill Gaps in the Insurance Industry.

In today’s fast-paced, technology-driven world, time is more precious than ever. Insurance customers, like consumers across all industries, expect intuitive technology, immediate answers, and seamless interactions. The days of long wait times, fragmented systems, and disjointed customer experiences are over. With the rise of AI, data-driven tools, and rapid market evolution, insurers must adopt customer-centric strategies to stay competitive and future

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Connecting Care: How Salesforce Transformed Massachusetts Health

Connecting Care: How Salesforce Transformed Massachusetts Health

Working within the public sector can often feel like a delicate balancing act atop a highwire–especially when it comes to the intricacies of digital transformation. These organizations are met with unique pressures not faced by private sector organizations: they must provide high-quality services to residents while operating within tight budget constraints, navigate isolated systems, and adhere to strict compliance requirements. The MassHealth team found themselves

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